TechHive: Weeding out fake reviews online takes care, incentive

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thumbnail Weeding out fake reviews online takes care, incentive
Oct 26th 2013, 21:05, by Mike Elgan, Computerworld

Taiwan's Fair Trade Commission this week fined Korean conglomerate Samsung $340,000 for "astroturfing."

Specifically, the Taiwanese FTC said Samsung paid two "marketing firms" more than $100,000 to hire people to "highlight the shortcomings of competing products," engage in the "disinfection of negative news about Samsung products," positively review Samsung products and, (in a bizarre turn of phrase), do "palindromic Samsung product marketing," whatever that means.

Wait, what's 'astroturfing'?

Samsung was fined for paying a "large number of hired writers and designated employees" to post comments in online forums praising Samsung and criticizing competitors.

Astroturf is a brand of fake grass; "astroturfing" is a reference to a fake "grass-roots" movement.

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