TechHive: Tablet users report hassles with balky browsers

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thumbnail Tablet users report hassles with balky browsers
Dec 29th 2013, 19:35, by Gregg Keizer

Browser problems are the most common complaints of iPad Air and Fire HDX tablet owners, an online community of troubleshooters said.

San Mateo, California-based Fixya mined 10,000 user-generated reports related to Apple's iPad Air and Retina-equipped iPad Mini, Amazon's Fire HDX and Microsoft's Surface 2, the second-generation tablet that replaced the poorly-received Surface RT of 2012, to come up with its conclusions.

Browser gripes topped the charts of the iPad Air and the 8.9-inch Fire HDX, said Fixya, while the surfing app tied for second on the iPad Mini's top-five-beef list.

Nearly a third—30 percent—of the reported problems with the Air and 25 percent of those with the Fire stemmed from the tablets' bundled browsers, Safari and Silk, respectively. On the Retina iPad Mini, 20 percent of complaints targeted Safari, the same percentage as aimed ire at the paucity of storage space on the least expensive model.

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