TechHive: No time to waste: 9 apps to avoid long waits

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thumbnail No time to waste: 9 apps to avoid long waits
Sep 4th 2013, 10:00, by Jasmine France

With everything we have going on in our daily lives, time is as precious as it is fleeting. No one wants to waste any of it waiting on hold, in lines, in traffic, or looking for parking. Whether you just want to speak to a human or you're anxious to get to your next destination, a variety of apps can help. Of course, you can't hope to avoid waiting entirely, but the selection below can help you shave valuable minutes off day-to-day tasks.

GetHuman

The digital age is great and all, but automated customer service is often more time-consuming than it needs to be. Plus, those "talk back" listening bots aren't the most adept at understanding certain words and phrases. And who has time to wait on hold in today's busy world? Luckily, there's GetHuman, a free app for iOS, Android, and Web browsers. The service has contact info for more than 8000 companies, provides phone numbers that allow you to get through the phone maze fast, and offers a single-click button for requesting that the company call you back. It also lists the most responsive email addresses, based on reviews and trends.

Another option with similar features is FastCustomer (Android, iOS, Web). It has fewer companies in its database, but offers the added benefit of automatically walking you through the phone maze while you go about more pressing business.

INRIX Traffic

As green as our intentions may be, driving is frequently an unavoidable necessity. Sometimes, traffic is too, but if you get your routes and timing just right, you can shave valuable time off of a daily commute or road trip. Activating the traffic feature on Google Maps can do the trick, but if you want a tool specifically focused on traffic, INRIX Traffic is a great option. This free app for iOS, Android, Windows Phone, and BlackBerry pulls in data such as traffic congestion, road construction, accidents, events, police activity, and historical traffic patterns to provide you with the best strategy of attack. You can also save frequently used routes and destinations as well as share your arrival time with contacts.

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