TechHive: Everything will be all right: Apps and services for improving mental health

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thumbnail Everything will be all right: Apps and services for improving mental health
Aug 29th 2013, 10:00, by Laura Blackwell

Let's face it: The Web can be downright nasty. Some people are just tools, and they wreak havoc online.

Among those cute kitten pictures and hilarious Vine clips, it's easy to find examples of people being downright ugly. Angry, vitriolic commenters, unkind memes, and cyberbullying-related suicides reveal a dark side of the Internet. But it also has a silver lining in the cloud. Additionally, plenty of places on the Web are eager to help you get through tough times: the wildly popular It Gets Better Project, for example, or the hugfest featured on the Nicest Place on the Internet.

Eliza doctor Manifestation.comManifestation.com
General apps such Siri are little better at therapy than early AI ELIZA.

Always at the ready, our personal tech—especially apps and websites—can be a strong ally for improving our mental health. But general apps don't always know how to help. In a Psych Central blog post in March 2012, Summer Beretsky posted video and a transcript of a long and frustrating attempt to get Siri to connect her to a suicide prevention center. At one low point, Siri met Baretsky's "How can I kill myself?" with "Checking on that for you. How about a Web search for 'How can I kill myself?'" (You can facepalm now).

Earlier this summer, Apple quietly updated Siri's response to such questions. Now, when Siri hears the statement "I want to kill myself," the virtual assistant offers to dial the National Suicide Prevention Lifeline. It's an important step—and far from the only resource available. Take a look at the apps and services making the biggest strides in marrying technology with mental wellness.

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