TechHive: Gogo adds voice calls, texting support to in-flight service

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thumbnail Gogo adds voice calls, texting support to in-flight service
Nov 9th 2013, 16:08, by Stephen Lawson, IDG News Service

Passengers in flight could make voice calls and exchange text messages using a new service from Gogo, but that doesn't mean your seatmate will be able to blab all through your next flight.

Gogo's Text & Talk service uses the company's in-flight Wi-Fi networks to carry text messages and voice calls from passengers' own Wi-Fi-equipped phones. Customers will be able to use it through free iOS and Android apps, Gogo representatives said. The company provides in-flight Wi-Fi on many major airlines.

The company has already launched Text & Talk with some business aviation customers and is talking to commercial airlines about providing it for their passengers. It could be offered by itself or bundled with regular Gogo W-Fi, the company said.

For travelers worried about hearing one side of a conversation all the way from Los Angeles to New York, the introduction of Text & Talk isn't necessarily the end of the world. Airlines can still dictate whether passengers can make voice calls, and most U.S. airlines don't allow them despite the introduction of in-flight Wi-Fi and Internet-based voice services such as Skype.

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