On a day where Yahoo users were already discussing the shortcomings of the company's redesigned logo, Yahoo Mail stumbled and crashed Thursday morning.
Yahoo Customer Care's Twitter account confirmed the problem began as early as 6:30 AM PDT on Thursday, with several sites that monitor the status of Web services also reporting outages. Yahoo representatives had not returned requests for comment by press time.
DownDetector
It's unclear how many users were affected by the outage; unlike Google and Microsoft, Yahoo doesn't provide a services dashboard to update users on problems. Instead, sites like DownDetector and DownRightNow track tweets and complaints to gauge the severity of the outage.
On Sept. 2, for example, DownDetector tracked a spike in outage complaints, spiking around 7 AM ET. But the number of complaints was also much smaller, peaking at 136, versus 494 for the current outage. (The number of complaints can point to the severity of the outage, but not the actual numbers.) DownRightNow also confirmed that users began reporting an outage at about the same time, and that it was still ongoing at press time.
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