Google needs help. More specifically, the Internet giant is looking for people who are experts on basically anything to lead some of the first sessions for its soon-to-launch Helpouts video calling program.
Helpouts is a face-to-face, live video calling service, based on the company's Google+ Hangouts product, that the company has been testing internally for some time. The service is designed to let professionals or experts in a particular area share their expertise or knowledge with others who want to learn from them, for a price.
Helpouts could provide an additional platform for Google to attract new users beyond its usual channels within the Google+ social network. It may also give Google a strong e-commerce business in providing users with more personalized expert information that can't be gathered from a simple search on Google.com.
If someone is an IT expert looking to make some extra cash, Helpouts can connect that person with less technically savvy people to, say, hook up a wireless router or connect a laptop to a printer, Google said in one example of the service.
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